WHO MANAGES COMPLAINTS?
As a member of a sport that has signed up to the National Integrity Framework, you can make a Complaint if you believe a fellow member has behaved poorly and potentially breached one of the policies.
If the Complaint is about an issue relating to child safeguarding, discrimination or anti-doping, you can make a report to Sport Integrity Australia.
All other integrity complaints should be submitted to and will be managed by Volleyball Australia or the appropriate organisation – Report a Concern
Reporting Integrity Concerns to
Sport Integrity Australia
Volleyball Australia has adopted the National Integrity Framework. This means that some complaints can be reported directly to Sport Integrity Australia for management.
Complaints about alleged breaches of the Child Safeguarding Policy or Discrimination based on race, disability, sex, religion or age can be submitted to Sport Integrity Australia below.
You can report directly to Sport Integrity Australia by filling out the webform on the Sport Integrity Australia website.
REPORT TO SPORT INTEGRITY AUSTRALIA
– Sport Integrity Australia Complaint Form
– Phone: 13 000 27232
All alleged breaches in relation to other VA policies will be managed by VA.
Reporting Integrity Concerns to
Volleyball Australia
Anyone in Volleyball is entitled to report their concerns directly to Volleyball Australia.
Volleyball Australia will evaluate and assess your complaint; however, your complaint may be delegated to your state association or club for investigation. Volleyball Australia will assist these organisations with the management of your complaint to ensure it is handled confidentially and in accordance with our policies.
To report an alleged breach to Volleyball Australia via:
Volleyball Australia Complaint Form
integrity@volleyball.org.au
National Integrity Manager
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To report an alleged breach of a non-NIF matter, report directly to Volleyball Australia via:
Email:Â Â integrity@volleyball.org.au
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The below table explains the different reporting processes for integrity related matters.
REPORT TO SPORT INTEGRITY AUSTRALIA
- Child Safeguarding matters
- Discrimination based on age, sex, gender, race or religion
- Doping behaviour
- Misconduct with a Child
- Grooming
- Supply of Drugs or Alcohol to a Child
REPORT TO VOLLEYBALL AUSTRALIA
- Abuse
- Bullying
- Harassment
- Sexual Misconduct
- Victimisation
- Match fixing and other types of Competition Manipulation
- Supplying inside information for the purposes of gambling
- Betting on Volleyball events
- Unlawful use of over the counter or prescription drugs
- Inappropriate use or provision of supplements
- Illicit drug use
- Concealing information about Prohibited Conduct
- Personal Grievances
- Code of Conduct
- Selection Disputes
- Employment Matters
- Governance concerns
- Whistleblower Disclosures
- Social Media breaches
In addition, please report to Volleyball Australia if at any time, you:
- are approached to fix a game, event or other Volleyball activity
- are interviewed by law enforcement about any criminal offence, including match-fixing
- witness any unacceptable behaviour in Volleyball
- need to carry needle equipment for a medical purpose AND are competing in either the AVSL or ABVT
OTHER SUPPORT PATHWAYS
SAFE SPORT HOTLINE 1800 161 361
The Safe Sport Hotline is a place for anyone in sport to feel heard, seek support and guidance around integrity matters in sport.
CONNECT WITH SUPPORT
If you, or someone you care about, is struggling with an issue, it’s okay to reach out for support.
BULLYING IN SPORT
Every person in sport, in every role, has the right to participate in an environment that is fun, safe and healthy,
and to be treated with respect, dignity and fairness.
ABUSIVE OR INAPPROPRIATE CONTENT ONLINE
If you have a concern about abusive or inappropriate material online, you can report it to the eSafety
Commissioner for action. eSafety can investigate cyberbullying of children, adult cyber abuse, image-based
abuse (sharing, or threatening to share, intimate images without the consent of the person shown) and illegal and restricted content.
Why should I make a complaint?
I’m not sure where my complaint should be lodged. Who should I contact?
Contact your State or Club Association or alternatively the Volleyball Australia National Integrity Manager – integrity@volleyball.org.au
Who can make a complaint?
Anyone (regardless of their involvement in Volleyball) can make a complaint to Sport Integrity Australia
For matters being reported to a Volleyball Australia, the person making the complaint must be a member of a Volleyball Organisation
What type of complaints does Sport Integrity Australia manage?
Sport Integrity Australia can only manage complaints relating to alleged breaches of prohibited conduct under the National Integrity Framework can be submitted to Sport Integrity Australia.
Note: complaints can only be managed by Sport Integrity Australia if the alleged conduct occurred on or after 27 July 2022.
